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Foire aux questions
Tout ce que vous devez savoir sur nos services
Comment vous assurez-vous de la qualité de vos centres ?
Nous travaillons exclusivement avec des centres certifiés. Nous effectuons régulièrement des audits et attribuons une note aux services proposés et veillons à la qualité générale du centre. C’est pourquoi nous pouvons vous assurer que 100% de nos centres proposent des prestations homogènes et de qualité.
Suis-je obligé d’assurer mes boxes ?
Une couverture des biens entreposés est nécessaire pour tous les boxes que vous possédez. Afin de protéger l’ensemble des biens stockés, nous mettons à votre disposition une solution spécifique au stockage, pour protéger l’ensemble de vos stocks.
Comment accède-t-on aux boxes ?
C’est très simple, en fonction des centres nous mettons à votre disposition un badge ou un code d’accès ce qui vous permet d’accéder librement aux boxes 7 jours sur 7.
Puis-je modifier (augmenter ou réduire) la taille de mes espaces loués après la signature du contrat ?
Absolument ! Le contrat cadre permet d’avoir un point de référence, néanmoins vous pouvez décider à tout moment d’arrêter la location d’un box, en ouvrir de nouveaux, etc.. Pour formaliser cela un simple avenant vous sera envoyé pour signature.
Quelle est la durée du préavis ?
Dans le cas où vous souhaitez arrêter la location d’un box, rien de plus simple ! Il vous suffit de nous adresser un email, le préavis étant de 15 jours fin de mois.
Qu’est-ce que le PV de sortie que mon collaborateur doit signer ?
Le PV de sortie est un document signé par votre collaborateur, et par le gérant du centre, attestant que le box a bien été rendu vide, propre et que le contrat est donc clôturé.
Si je vous dis que je recherche un box à Torvilliers, allez-vous pouvoir trouver une solution ?
Nous sommes présents partout en France avec 20 centres Annexx et plus de 450 partenaires sur l’ensemble territoire, en Corse et DOM-TOM. Nous sommes donc en mesure de vous trouver la solution à proximité. Par exemple, pour Torvilliers, nous vous proposons un centre dans la ville de Troyes qui se trouve à seulement 7 kilomètres.